NEXT GEN CALL CENTRE SAAS
Improve agent performance in days with call center AI
Grow your call center & empower your agents daily to increase: resolution outcomes, call volumes & tangible business revenue
Omni Messaging AI & Automation Workforce Optimisation
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Create unstoppable sales and customer service teams
CONNECT MORE, ENGAGE MORE & SELL MORE
Create unstoppable sales and customer service teams
( click features to find out more )
Drive and optimize performance across every aspect of your business from sales, customer service, agent engagement, operations and more with our feature rich platform:
Omni Call Centers
AI Automation
Workflow management
Analytics
Scalable workflow automation
TRANSFORM YOUR INTERACTIONS IN THE CLOUD
Scalable workflow automation
Create meaningful interactions across all your engagement channels to reshape your day to day user journeys and benefit everything from your team s productivity, to your bottom line.
Create meaningful interactions across all your engagement channels to reshape your day to day user journeys and benefit everything from your team s productivity, to your bottom line.
Drive performance with AI & Automation
Our propriety AI system Athena coupled with the ConnexAI platform will revolutionize the way you interact with customers through next gen speech analytics, sales AI, Live Chat and much more.
THE BRAIN OF CONNEX ONE
Athena
Our propriety AI system Athena coupled with the ConnexAI platform will revolutionize the way you interact with customers through next gen speech analytics, sales AI, Live Chat and much more.
Next Generation Gamify
ENGAGE AGENTS LIKE NEVER BEFORE
Next Generation Gamify
Empower and incentivize your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools
Empower and incentivize your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools
Quick, simple and pain free integrations
Easily integrate the business tools your teams already use direct from the ConnexAI Marketplace with access to 50+ integrations. We can even provide be-spoke development to currently unsupported tools to ensure your processes remain unaffected.
INTEGRATION MARKETPLACE
Quick, simple and pain free integrations
Easily integrate the business tools your teams already use direct from the ConnexAI Marketplace with access to 50+ integrations. We can even provide be-spoke development to currently unsupported tools to ensure your processes remain unaffected.
Take workforce management to the next level
NEXT LEVEL WORKFORCE MANAGEMENT
Take complete control of your contact center workforce
Harness a suite of WFM tools to ensure your business operates at optimum efficiency. Benefit from calendar management, agent scheduling, task management, shift forecasting and much more.
Harness a suite of WFM tools to ensure your business operates at optimum efficiency. Benefit from calendar management, agent scheduling, task management, shift forecasting and much more.
We put our customers first
Don’t just take our word for it, discover what our customers have to say about the ConnexAI Platform.
What are you waiting for?
Start driving call center performance increases in days: find out more
Free 24/7 support included
No set-up costs Free training & hosting
3 years free call recording storage
fast go-live implementation
