Business Development Executive

Role Summary

Connex is seeking new Business Development Executives to join our rapidly expanding team in Miami, FL.

The Business Development Executive position is an opportunity to join a fun, fast-paced, and dynamic team that sells the Connex product all over the world. We’re looking for people who are goal-oriented, driven to succeed, and most importantly, eager to learn and grow in the world of software sales!

Main Responsibilities

  • Place outbound phone calls to set appointments to initiate the sales process.
  • Work to achieve daily, weekly and monthly goals through execution of lead generation activities.
  • Continuous prospecting through LinkedIn, Networking Events and other sources.
  • Make set targeted calls daily into target accounts.
  • Acquire new Business Customers, focusing on businesses with between 10–100 employees.
  • Delivery of all personal KPIs and targets, specifically focussed on new connections, contract value and profit, identifying and winning new revenue streams across omnichannel integration of CXM (Customer Experience Management) & WFO (Workforce Optimization Tool) CRM systems.
    • This includes solutions incorporating Phone, SMS, Email, Web, Social and Live Chat, with Gamify and AI Analytics Functions.
  • Having a full understanding of Connex products and services creating tailored value propositions for your prospects.
  • Acting as an ambassador for the business and exhibiting Connex core values.
  • Stakeholder & relationship management – engaging across all levels within prospective customers’ businesses.
  • Develop, manage, and maintain a strong opportunity pipeline to ensure key sales KPIs are met or exceeded.

Competencies and Qualifications

  • Previous new business sales experience for a Telecoms or ICT organization
  • Ability to drive and define timescales and client decision-making processes
  • Self-motivated, enthusiastic and professional
  • Consultative selling in a B2B environment
  • Excellent communication skills

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